Pass Criteria

Incident Grading (P1)

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Police

The police have four main categories of incident grading, these four categories are used depending on how serious the incident is:

Grade 1 Response (Emergency Response) - this is where an incident currently taking place is reported and there is a likely risk to the persons in the area, such as:

Danger to life.
The threat of or immediate use of violence.
Serious injury to a person and/or damage to a property.

Grade 2 Response (Priority Response) - this is where the person reporting the incident notices that it is of some importance but does not require an emergency response, incidents that require a priority response can be:

A genuine concern for somebody's welfare.
An offender has been detained and it is unlikely for them to pose a risk to others.
A road traffic collision that involves serious injury or a serious obstruction.

Grade 3 Response (Scheduled Response) - this type of response is used when it is believed that the needs of the caller will be best achieved through scheduling because:

The response time is not crucial in apprehending offenders.
A better quality of police actions can be used if it is a pre-arranged response.

Grade 4 Response (Resolution Without Deployment) - this is used when an incident can be resolved by telephone adivice, frequently asked questions or the help desk intervention. These would be incidents such as:

Issued a speeding ticket, the person is phone called or mailed a date to attend a speed awareness course.
Theft of property, when there is no evidence of to find the property, then there is no need for the police to come to the premises and it can be reported/solved by phone call.

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Ambulance

For incidents that require ambulances, they are categorised into three sections:

Category A - this category is priority. It refers to an incident that could be life threatening and needs immediate attention such as:

A high speed road traffic collision.
Heart attack or a stroke.

Category B - this is when an incident is serious but is not immediately life threatening. Incidents that are considered as part of category B are:

A broken bone.
Injury to the spinal column.

Category C - this is when the incident is neither serious or life threatening and does not need the immediate attention of the ambulance service.

Dislocation.
Minor cut or injury.

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Fire

The fire service grade their incidents on the risk category.

Risk Category A - this refers to large city areas, towns, shopping areas and industrial estates.

Risk Category B - this normally refers to multi-storey buildings and large residential accomodation areas.

Risk Category C - this usually refers to the suburbs of larger towns and built up small towns.

Risk Category D - this category is simply used when an incident matches the requirements of categories A to C.

Remote and Rural - this is a completely separate category and has no pre-determined response.

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Roles and Responsibilities (P2)

The Roles and Responsibilities of any emergency service that is first to any scene of an emergency must assess and provide information of the scene according to the following:

Casualties - how many casualties there are.
Hazards - any dangers that may threaten the services or casualties.
Access - are there any obstacles that are preventing the services from gaining access to the scene or preventing rescue.
Location - identify quickest route to the scene of the emergency incident.
Emergency services - must provide information on which emergency services are required at the scene.
Type of incident - they must use incident grading to assess the situation for each emergency service required.
Start a log - they must record all details of all of the above.

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Police

The roles and responsibilities of the police are to:

Uphold the law the fairly and firmly.
Pursue and bring to justice those who break the law.
Keep the Queen's peace.
Protect, help and reassure the community.
Operate with integrity, common sense and fair judgement.

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Ambulance

The roles and responsibilities of the ambulance service are to:

Save life.
Provide treatment, stabilisation and care at the scene.
Provide support to those who involved with the patient.

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Fire

The roles and responsibilities of the fire service are to:

Prevent and control a fire.
Protect the lives of civilians.
Quarantine hazardous areas.
Preserve evidence at the scene of a deliberate fire.
Protect the environment.

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Importance of Safely Responding to Emergency Incidents as an Emergency Response Driver (P3)

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It is important to respond safely to an incident as the response driver is driving at excessive speeds, through a small village they could endanger other people’s lives and cause more damage.

If the response driver is too slow; the injured person could die before the responder arrives at the scene. Response drivers have to do advance driving tests to prove that they can drive at high speeds and keep in control of the vehicle.

When responding to an emergency call, response drivers from all three public services must not exceed a certain percentage over the speed limit of a particular road. For example on a 30mph road a response driver must not drive at speeds over 60mph.

This is because of the extra associated dangers that are presented on this type of road these are things such as exposed lamp posts, residential areas where children and other pedestrians are likely to cross or even play in, this means the chances of hitting someone are greatly increased.

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Scene Preservation and the Service Provisions of Specialist Units at Emergency Incidents (P4)

When the Specialist Unit arrives at a crime scene they must record the time, date and weather conditions and the Specialist Unit that does this is the forensic scientists that take and test items at the scene and see whether they could be used as evidence that could lead to a conviction.

After which, the Specialist Unit must preserve the scene and secure the area. Once the area is secure, the Specialist Unit must evaluate the scene and take the necessary action to prevent it from being contaminated. Any person present at the time who may have witnessed what had happened should be removed from the area and have their details taken.

Immediate action must be taken to preserve evidence at the scene, which could be destroyed by the weather conditions. It is also very important to monitor and record any movement or if any of the items have been touched and those individuals must have their details taken.

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Statutory and Voluntary Agencies (P5)

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Statutory agencies at the scene of an incident are the police, ambulance service and the fire service. At some incidents, they will use the assistance of voluntary agencies which are many different groups which specialise in different categories, an example of voluntary agencies would be:

The Samaritans.
Mountain Rescue.
The British Red Cross.

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If an incident does require both statutory and voluntary agencies, they both work together to get the situation under control safely and efficiently as possible. An example of when this could happen would be when a person gets stranded or injured in a mountain area. The mountain rescue team would be first on the scene to help rescue the casualty and they would provide information about the area and situation to the ambulance service so they can prepare for the rescue. E.g. If the casualty is in the mountains, they would need to send out the air ambulance because it would be difficult for the ambulance to drive to the scene in a quick amount of time.

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Health and Safety Measures (P6)

The health and safety at work ect Act of 1974 is the primary of legislation covering work related to health and safety.

The first crew on the sence must complete a mental risk assesment to note how safe the scene is and whether extra procautions are necessary to ensure the safety of any other crews that will be attending the sence

For example, if there was a power line in a pool of water the first crew would cordon off the area so no-one can go near it untill the power is shut off and the made safe to move. Also the first crew must move any other members of the public away from the sence for their personal safety.